Did you know we have a webmail interface to access your email

Webmail
9/27/2013

Webmail is a way to access your email through the Internet without using a third- party program like Microsoft Outlook.   Accessing your email through the webmail interface is easy to do through any internet browser.

How it works:  Webmail is simply a webpage that shows you what email of yours we currently have on our email server.  Now it's important to know that if you have setup your email in a third-party program like Microsoft Outlook that your email is being downloaded from our server and deleted from our server after the message has been received for about 7 days. 

NO, we do not DELETE your email from our servers.  It's your own computer setup that is removing it from our server and telling it when to remove it.

This is important to know because it will help you understand why you only see about the last (newest) 7 days of emails through the webmail service.  If you have not opened your computers third-party email program in over two weeks, then when you look through the Webmail service you will see about 2 weeks of email.  However, as soon as you run the third-party email program, that program will download all the email and tell our server what items to remove (usually anything older than 7 days)

What Are the Benefits:  With the webmail service you have the benefit of checking your recent mail anywhere on the internet even in the case where you forgot your laptop that downloads your email from us.  Or you're at home and just need to check to see if an important message has come in but you don't have your email program setup on your home computer. 

Also, the webmail interface lets you forward your email to another account if you desire to and it allows you to change your email PASSWORD!

 In order to login through the webmail service you will need the following information:

  • Email Address - example: someone@example.com
  • Password Assigned - example:  PassW0rd!   (Your password IS CaSeSeNsItIvE!) 

With this information, you have everything you need to login through the webmail service we provide.  

To do this open up an internet browser and go to your webpage we created for you.

Enter URL

In the Address bar, and at the end of your domain name add "/webmail" to the end of it and press enter.

URL with Webmail

You will be taken to a webmail login page. Enter your email address and password we gave you and click Log In

If you get an Error on the screen saying the Login is invalid:

Login is invalid

Double check that you're typing your password in CaSeSeNsItIvE, and you should get presented with the following logged-in screen.

Once you're logged in, you will see a screen that looks like this:

Roundcube

Besides checking your email, there are other helpful options.

If you want to change your email password, click on the Change Password icon:

Change Password Icon

Type in the new password and type it in again to confirm it.

Click the change password button when done.

Changing Password

And your password is changed.

To forward your email to another email account like a Gmail account you would click on the Forwarding Options icon:

Forwarding Options

Click on Add Forward button:

Add Forwarder

Type in the email address you want to forward it to

Click on the Add Forward Button:

Add Forwwarder Button

Click on the Go Back Button.

Go Back

And your email will now forward to that address.

To view all of your email currently on our server you want to click on the RoundCube icon.

Roundcube Icon

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